Released on: July 15, 2008, 2:31 am

Press Release Author: Marketing Answers

Industry: Management

Press Release Summary: Successful organisations have taken the time to understand
their customers and prospects well and have built relationships based on customer
understanding so that when the time comes to purchase they have positioned
themselves to be successful.

Press Release Body: Customer feedback may not be positive but those that have the
courage to find out and make changes will reap the rewards.
MJH Group Customer Understanding assists companies who want to improve customer
relationships and find opportunities for business growth in the customer and
prospect base
MJH Group Customer Understanding conducts focused customer research and applies our
sales and marketing experience to the findings to provide clarity and direction to
increase customer satisfaction and improve business performance.
Understanding the customer base is the key factor underpinning today\'s successful
organisations. Successful companies have developed a Customer Understanding process
that allows them to fully comprehend what is really important to their customers and
provides the opportunity to increase business performance based on this learning.

By understanding customers, companies can build a sustainable competitive advantage,
increase customer satisfaction and increase sales and market share. Having a
mechanism in place to understand why (or why not) a customer is buying from you
opens the door for future approaches and saves time and money on misguided sales and
marketing efforts.

MJH Group has worked with leadings organisations to develop and implement Customer
Understanding programs to enhance their knowledge of the customer base and improve
the quality of their interactions with customers.

MJH Group Customer Understanding \"clears the fog\" that surrounds sales and marketing
activities to increase customer satisfaction and sales results.




Web Site: http://www.marketinganswers.com.au/

Contact Details: Contact Us:-

Contact Us:-
MJH Group Pty Ltd
Melbourne
Tel: 03 9428 1315
Fax: 03 9885 4533
Website: - http://www.marketinganswers.com.au
Email: enquiries@mjhgroup.com.au